Passenger Services

Passenger handling

Support team handling pre/post-flight procedures

We provide proactive services to its customer airlines and in keeping with its mission statement, places a significant emphasis on quality,service delivery and customer satisfaction.

Our passenger services include:

Using the check-in system hosted by SITA Departure Control System allows our agents to process all check-in functions smoothly. also we able to access directly on customer airline's host DCS via SITA CUTE

Automated boarding pass, baggage tagging and through check-in

Pre-flight editing, post flight messaging and other activities

Passenger Transfers

Special care services including Passengers with Reduced Mobility and Unaccompanied Minors

VVIP Meet and Assist Service

offer systematic baggage tracing and management through World Tracer System to ensure efficient delivery of baggage to passengers

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